One year after China launched the world's first 4S store dedicated to embodied artificial intelligence (AI) robots, the pioneering facility has become a symbol of the country's accelerating efforts to commercialize advanced robotics. Located in Beijing E-Town (Yizhuang), an industrial hub in southern Beijing, the Robot Mall is showcasing how humanoid robots are moving beyond laboratories and factories into everyday life.
A visit to the Robot Mall demonstrates that applications once considered futuristic are quickly becoming reality. Upon entering the main hall, visitors are greeted by a humanoid robot receptionist, offering an immediate glimpse into how intelligent machines can interact naturally with people. The experience reflects China's broader ambition to integrate embodied AI into industries and daily life.
Covering approximately 4,000 square meters across four floors, the Robot Mall features seven major categories of robots and displays products from more than 50 leading robotics brands. The exhibits span a wide range of sectors, including medical, industrial, bionic, educational, service, and humanoid robots, making the mall one of the most comprehensive robotics exhibition and service centers in the country.
The second floor serves as an interactive experience zone where visitors can engage directly with a variety of robotic technologies. Guests can play with agile robot dogs, test sophisticated robotic hands, and even compete against robot athletes in football, basketball, and chess. These hands-on demonstrations highlight the rapid advances in robotics, artificial intelligence, motion control, and human-machine interaction.
The third floor focuses on technical support and after-sales services. It showcases a complete service system that includes robot diagnostics, spare parts replacement, software updates, and remote operation and maintenance. The goal is to ensure that customers receive continuous technical support throughout a robot's lifecycle, helping businesses maximize the value of their investments.
Meanwhile, the fourth floor offers premium meeting and negotiation facilities designed to connect robotics manufacturers, investors, customers, and industry partners. The space facilitates business matchmaking, project discussions, and strategic cooperation, supporting the continued growth of China's robotics ecosystem.
Unlike traditional robot dealerships that primarily focus on sales, the Robot Mall operates under a "4S" model similar to the automotive industry. It provides comprehensive services covering sales, spare parts, after-sales support, and customer feedback. This full-process approach allows manufacturers to collect valuable user insights, continuously improve their products, and better respond to evolving market demands.
Since opening its doors a year ago, the Robot Mall has attracted growing international attention. According to the mall, it is now receiving collaboration proposals from companies, research institutions, and industry organizations across Europe and other regions of the world. The increasing overseas interest reflects growing recognition of China's progress in embodied AI and robotics commercialization.
As embodied AI technologies continue to evolve, facilities such as the Robot Mall are helping bridge the gap between technological innovation and practical application. By combining product displays, interactive experiences, technical services, and international business cooperation under one roof, the world's first humanoid robot 4S store offers a glimpse into a future where intelligent robots become an integral part of everyday life and work.
